The Visitor Engagement and Store Associate acts as a primary ambassador to visitors on the organizational/administrative arm of the Visitor Experience department, supporting inventory management and purchasing for Ruth’s Bookstore, informing visitors about membership opportunities, maintaining front desk operations, policies, and procedures, and ensuring the satisfaction of visitors to the Center, including exhibit visitors, Genealogy Institute and Reading Room researchers, and guests of CJH and Partner staff.

This Visitor Engagement and Store Associate will act as a sales associate in Ruth’s Bookstore and oversee all aspects of inventory control to ensure accurate stock levels and seamless operations. This role ensures inventory availability, accuracy within the POS system, and supports retail operations through effective and timelycommunication with the Director of Visitor Engagement. They coordinate the receiving, processing, and storage of incoming inventory, managing inventory replenishment, packaging materials, and providing administrative support to retail operations.

Salary: $52,000

Visitor Engagement responsibilities include, but are not limited to:

• Perform regular duties including welcoming and orienting visitors, addressing visitor questions and concerns, notifying employees of guest arrivals, and answering and transferring calls.
• Assist Ruth’s Bookstore patrons with product questions and purchases.
• Inform visitors about individual membership; sell memberships on site and over the phone.
• Help train visitor engagement volunteers in regular duties and procedures.
• Submit IT help desk requests as needed.
• Keep track of print materials inventory, request additional copies, and replenish them at front desk and info desk.
• Maintain organization of VE storage.
• Keep track of supply inventory and order new supplies as needed.
• Maintain organization of department’s digital files.
 

Store Associate duties responsibilities include, but are not limited to:

• Maintain filing systems for invoices and vendor information.
• Process customer and interdepartmental orders and manage store packaging materials.

• Enter inventory into the POS system (Shopify), ticket, and notify when items are ready for merchandising.
• Generate sales reports as requested by the VE Director and Center Finance team and senior leadership.
• Analyze sales reports with the VE Director to determine reorders, identify slow-moving stock, and assess items for future sales clearance.
• Monitor discrepancies, damages, shrinkage, and vendor returns.
• Evaluate product sales, including consignment merchandise and prepare invoices monthly to submit to Finance for payment.
• Work with the CJH President and programming team to align book purchases with upcoming exhibitions and seasonal themes.
• Conduct inventory reconciliation for purchases and consignment.

Qualifications

• Excellent communication and customer services skills with visitors and team members.
• Ability to resolve issues with logic, courtesy, and professionalism.
• Experience in a retail environment, preferably with Shopify
• Proficiency in computer applications
• Ability to remain calm and make effective decisions in a fast-paced environment
• Flexibility to work evenings, weekends, and holidays as required
• Knowledge of trends, technologies, and best practices in the retail field
• Interest in and knowledge of Jewish history and culture preferred

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, move around the Center building (all floors accessible by elevator). The employee is occasionally required to lift weight boxes (up to 30 lbs.) and furniture (rolling tables, chairs, etc.).

The Center for Jewish History is an Equal Opportunity Employer.

To apply, please email your resume and cover letter to jobs@cjh.org. No phone calls please.

The Development Coordinator plays an important role in supporting the administration of the Center’s development department . This position oversees event logistics and provides critical administrative and database support to the Development team. The Coordinator works closely with Center leadership, Partners, clients, and donors to ensure seamless operations, exceptional experiences, and alignment with institutional goals.

Salary: $55,000

Responsibilities:

• Provide administrative support across the Development department, including, mailings and donor outreach, donor management in the CRM, greeting VIPs, calendar management, scheduling, correspondence, expense reporting, and other tasks assigned by Assistant Vice President of Development and senior leadership. 
• Support management of donor database, including gift processing (~2,500 gifts/year), acknowledgments, and donor correspondence.
• Ensure donor records are accurate, up-to-date, and properly documented; generate reports and queries to support fundraising.
• Assist with logistics, planning, RSVPs, and follow-up and follow through for cultivation events, annual gala, and other development-focused events.
• Serve as a primary liaison with the other departments at CJH to facilitate communication and execution of short, annual and long-term goals. 
• Process invoices and maintain department-specific supply inventory.
• Support cross-departmental initiatives and special projects.

Qualifications

• 1–3 years of experience in event coordination, office administration, or development (nonprofit preferred).
• Strong technology skills, including CRM software, (Raiser’s Edge, Salesforce, or similar) and excellent proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Proven ability to manage multiple tasks, prioritize deadlines, and maintain organization and accuracy under pressure.
• Excellent written and verbal communication skills; strong editing and proofreading abilities.
• Exceptional interpersonal and customer service skills; ability to interact effectively with staff, clients, donors, and leadership.
• Proficiency in development and prospect research
• Flexibility to work evenings, weekends, and holidays as required. 
• Ability to exercise sound judgment, maintain confidentiality, and work both independently and collaboratively.
• Familiarity with the Jewish history and culture is a strong advantage, though not required.

• Knowledge of project management tools and workflows.
• Interest in Jewish history, culture, archives, or the humanities.

The Center for Jewish History is an Equal Opportunity Employer.

To apply, please send cover letter and resume to jobs@cjh.org. No phone calls please.

The Maintenance Worker is responsible for contributing to the physical maintenance of the Center’s 135,000 square foot facility, which includes a museum, library, public meeting rooms, and office space. The Maintenance Worker will perform routine maintenance throughout the building, including office areas, staff kitchens, public and staff restrooms, galleries and public meeting rooms. In addition to cleaning, maintenance will consist of light carpentry, painting, plumbing, and assembly of furniture. Additional responsibilities will include set-ups for events, special programs, and meetings. The Maintenance Worker must be reliable, honest, and able to work independently and efficiently.

Working with the Maintenance Manager and the Maintenance team, the Maintenance Worker will exhibit considerable initiative – often performing job duties without supervision. The Maintenance Worker will take ownership of key responsibilities, such as evening rounds, and ad hoc Center and Partner requests. The Maintenance Worker will work efficiently to realize operational goals, and help identify, develop, and act on opportunities for process improvement and documentation.

Salary: $20/hour

Essential duties and responsibilities:

• Perform routine cleaning tasks throughout public and office spaces, including dusting, vacuuming, sweeping, mopping, and sanitizing restrooms, kitchenettes.
• Exhibit the ability to follow directions and perform specialized cleaning tasks in gallery spaces, according to written instructions provided by the institution.
• Conduct safe and proper use of necessary cleaning equipment (vacuum, buffing machine) to maintain interior floors, including terrazzo, hardwood, carpet, and tile surfaces.
• Collect and dispose of garbage and recycle from the building, in accordance with NYC regulations.
• Work to complete maintenance incidents and requests are appropriately handled in a timely fashion
• Skilled in using carts, dollies, hand trucks, and other equipment to facilitate the movement of furniture, equipment, and materials throughout the building.
• Ability to follow logistics and floor plans to set up tables, chairs, and other furniture in various spaces for events, special programs and meetings.
• Experience with wall repair, preparation, and painting.
• Ability to maintain exterior of museum, including removing litter, power washing sidewalks, cleaning graffiti, and removing snow in winter.
• Capable of cleaning and maintaining all tools and storing supplies and equipment after each use in the proper place.
• Flexibility to help other team members, as needed.

Qualifications:

• High school diploma or GED and a minimum of five years of similar work experience
• Minimum three years’ experience in a public facility
• Skilled communicator, willing to listen and provide exceptional customer service
• Ability to set goals, prioritize tasks, and deliver projects on time with limited supervision
• Ability to lift up to 50 pounds.
• Ability to perform tasks that may require bending, climbing ladders, or standing for extended periods.
• Ability to work in varied temperatures and environments (e.g., outdoors for grounds maintenance, or in areas with limited lighting or ventilation).

The Center for Jewish History is an Equal Opportunity Employer.

To apply, please email your resume and cover letter to jobs@cjh.org. No phone calls please.