The Manager of Event Operations provides strategic and hands-on leadership across event production and operations. This role ensures the seamless execution of events, public programs, and rentals. The position serves as a key liaison between senior leadership, partner institutions, internal teams (primarily maintenance and audio/visual), and vendors, while developing modernized systems, policies, and procedures that support operational excellence.

Salary: $55,000-$65,000

Responsibilities:

• Manage the Center’s building calendar, including posting, editing, updating, and tracking upcoming events.
• Lead full lifecycle of event production for public programs, private rentals, and special events, including budgeting, contract review, vendor coordination, staffing plans, and post-event reporting.
• Oversee logistical planning for events, including space allocation, room diagrams, A/V coordination, catering, security coverage, crowd flow, accessibility compliance, and guest experience.
• Manage on-site execution, ensuring seamless setup, event flow, and breakdown with clear staff assignments and accountability.
• Develop standardized event production templates, checklists, and reporting tools to ensure consistency and scalability.
• Conduct post-event evaluations to assess operational performance, financial outcomes, and opportunities for improvement.
• Identify operational inefficiencies and implement proactive solutions related to workload distribution, staffing models, scheduling systems, and space management.
• Foster a culture of accountability, responsiveness, and high service standards in all visitor and staff interactions.
• Model and instill exceptional service standards to ensure a professional, welcoming, and solutions-oriented environment for all stakeholders.

• Meet annual rental revenue target set by senior leadership through third-party rentals.
• Monitor space utilization and recommend improvements to maximize operational efficiency and revenue generation.
• Support rental revenue tracking and financial reporting related to events and space usage.
• Process invoices, ensuring timely reconciliation and accurate budget tracking.
• Maintain vendor agreements, certificates of insurance, and service contracts in compliance with institutional policies.
• Provide administrative support for the activities and operations of the department.

Qualifications

• 1–3 years of experience in event coordination, venue management, rental services, or office administration.
• Maintain flexible availability, including early mornings, evenings, and weekends as required by event schedules.
• Ability to thrive in a high-traffic environment and interact with a diverse range of visitors.

• Experience in a cultural institution, museum, or nonprofit.
• Knowledge of industry best practices in event planning and software.

• Ability to stand for extended periods and perform tasks in both office and public-facing environments.
• Comfortable with light lifting (up to 25lbs).

The Center for Jewish History is an Equal Opportunity Employer.

To apply, please send cover letter and resume to jobs@cjh.org. No phone calls please.