The Senior Network Administrator (Network Admin) oversees the steady operation of the Center’s IT and network infrastructure and systems, supporting all technology facets of the 135,000 square foot public facility, which includes a museum, library, archive, auditorium, and office space. Working in collaboration with the Director of Operations, the Network Admin will configure, maintain, and upgrade all elements of the Center’s tech infrastructure, including on-site servers, switches, security appliances, and storage devices. The Network Admin is responsible for the day-to-day operations of the IT department, ensuring they are effectively managed to provide an exceptional environment for staff, researchers, and guests.

Working with limited supervision, the Network Admin will exhibit considerable initiative – often making prompt, clear decisions which may involve tough choices or considered risks; takes responsibility for actions, projects, and people; acts with confidence and works under their own direction. The Network Admin works strategically to set and realize operational goals, and help identify, develop, and act on opportunities for process improvement and documentation.

Essential Duties and Responsibilities

• Work with Help Desk staff to maintain all elements of the Center’s technology infrastructure
• Collaborate with webmaster, maintaining several websites with various DNS configurations.
• Support the Meta Data team and various archive and library systems
• Monitor server, VPN, and firewall activity and performance
• Maintain Active Directory and Azure cloud integration for system, security, and group policies
• Manage user groups in Egnyte, Avaya Cloud Office, other shared systems
• Configure system backups and perform tape rotations, backup verifications, and restores
• Serve as point of escalation for complex Help Desk issues
• Responsible for the preparation of annual IT operating and capital budgets
• Enter IT department invoices for payment and submit credit card expense reports
• Write and maintain up-to-date documentation of the network infrastructure and procedures
• Train Help Desk staff on Museum technology policies, procedures, and best practices
• Move computer and printer equipment weighing up to 45lbs. to facilitate equipment installations
• Additional duties as assigned

Qualifications

• Education:
• Bachelor of Science degree in IT, computer science, or business administration; or
• High school diploma or GED and a minimum of 8 years’ enterprise experience, with progressive responsibility managing IT and networking systems and teams
• Minimum five years’ experience supporting users and servers in a business environment
• Fundamental understanding of networking protocols, firewalls, and network security
• Experience supporting users on Windows Active Directory, with Azure integration
• Administrator experience managing Microsoft Exchange Online, and Microsoft 365 Suite
• Experience with data backup and disaster recovery procedures
• Extensive experience in Windows Server environments, and basic understanding of Linux
• Experience with VMware, or similar workload virtualization technology
• Ability to multitask and provide good customer service
• Demonstrated ability to pursue goals without daily supervision
• Attention to detail

Additional Information

The salary range for this position is $85,000 - $95,000

Company Benefits

• 15-21 federal and religious holidays off each year in addition to generous vacation, sick and personal days.
• Full health benefits (medical, dental and vision) with minimal employee contributions.
• Free life insurance and long-term disability coverage.
• Flexible spending account and commuter benefits.
• Generous 403b retirement benefits.

The Center for Jewish History is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

Please submit a cover letter and resume to hr@cjh.org.

Under the supervision of the Senior Manager of Events and Visitor Experience, the Audio/Visual (A/V) Specialist or Technician will play a vital role in ensuring the highest level of event production and customer satisfaction for visitors – in person and online.

Responsibilities

• Optimize and develop audio visual workflows for executing events, meeting, and public programs, including talks, panels, conferences and symposia, film screenings, concerts, theater productions, and experimental events
• Operate audio, visual, and lighting equipment during live events
• Support the Center, its Partners, and third parties with audio/visual planning, set up, testing, and support
• Installation, operation, and maintenance of in-house audio, lighting, and video equipment
• Coordinate rehearsals and presentations, manage presenters, and all event and meeting materials, including but not limited to production materials, livestream credentials, lookbooks, stage plots, technical riders, and inventory lists
• Complete support requests submitted via email and Help Desk in a timely manner
• Troubleshoot, repair, or escalate issues related to integrated AV systems
• Interface with myriad vendors to rent, maintain, replace, or purchase AV equipment
• Maintain an organized, collaborative, and innovative work environment
• Develop workflows and share knowledge with A/V Coordinator; train and manage visiting technicians
• Support other projects as needed, including design, installation, and operation of a new podcast recording studio

Qualifications

• Minimum 5 years of experience in a similar role
• Passion for working with entertainment technology, producing live and hybrid events, and an interest in art, history, performing arts, and/or cultural institutions
• Excellent communication and interpersonal skills, with the ability to interact effectively with visitors, team members, and stakeholders at all levels, including talent and producers
• Proficiency in computer applications, advanced A/V system, video switching, audio mixing, and principles of AV over IP
• Design and video/audio editing experience highly preferred
• Ability to remain calm and make effective decisions in a fast-paced environment

Systems and Equipment

• Expertise in collaboration tools, including Zoom, YouTube Studio, Vimeo, Facebook Live, and Microsoft Teams
• Experience with NewTek TriCaster TC-1 and Yamaha TF Series digital mixing consoles
• Knowledge of BiAmp, Crestron, Extron, and Lutron auditorium and meeting room equipment
• Knowledge of ETC/EOS lighting systems preferred
• Proficiency in Microsoft Office applications, including Outlook, Excel, One Drive, and SharePoint
• Experience with Asana or similar project management software

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, move around the Center building (all floors accessible by elevator), and use stairs to access the projection booth and to move within the Auditorium. The employee is occasionally required to lift moderate weight boxes (up to 25 lbs.), furniture (rolling tables, chairs, etc.), and A/V equipment.

Additional Info

The salary range for this position is $60,000 - $75,000.

Company Benefits:
• 15-21 federal and religious holidays off each year in addition to generous vacation, sick and personal days.
• Full health benefits (medical, dental and vision) with minimal employee contributions.
• Free life insurance and long-term disability coverage.
• Flexible spending account and commuter benefits.
• Generous 403b retirement benefits.

The Center for Jewish History is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

Please submit a cover letter and resume to hr@cjh.org.

Under the supervision of the Senior Manager of Events and Visitor Experience, the Audio/Visual (A/V) Coordinator will play a vital role in ensuring the highest level of event production and customer satisfaction for visitors – in person and online.

Responsibilities

• Optimize and develop audio visual workflows for executing events, meeting, and public programs, including talks, panels, conferences and symposia, film screenings, concerts, theater productions, and experimental events
• Operate audio, visual, and lighting equipment during live events
• Support the Center, its Partners, and third parties with audio/visual planning, set up, testing, and support
• Coordinate rehearsals and presentations, manage presenters, and all event and meeting materials, including but not limited to production materials, livestream credentials, lookbooks, stage plots, technical riders, and inventory lists
• Complete support requests submitted via email and Help Desk in a timely manner
• Support other projects as needed, including design, installation, and operation of a new podcast recording studio

Qualifications

• Minimum 1-2 years of experience in a similar role
• Passion for working with entertainment technology, producing live and hybrid events, and an interest in art, history, performing arts, and/or cultural institutions
• Excellent communication and interpersonal skills, with the ability to interact effectively with visitors, team members, and stakeholders at all levels, including talent and producers
• Proficiency in computer applications, advanced A/V system, video switching, audio mixing, and principles of AV over IP
• Design and video/audio editing experience highly preferred
• Ability to remain calm and make effective decisions in a fast-paced environment

Systems and Equipment

• Expertise in collaboration tools, including Zoom, YouTube Studio, Vimeo, Facebook Live, and Microsoft Teams
• Experience with NewTek TriCaster TC-1 and Yamaha TF Series digital mixing consoles preferred
• Knowledge of BiAmp, Crestron, Extron, and Lutron auditorium and meeting room equipment and ETC/EOS lighting systems preferred
• Proficiency in Microsoft Office applications, including Outlook, Excel, One Drive, and SharePoint
• Experience with Asana or similar project management software

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, move around the Center building (all floors accessible by elevator), and use stairs to access the projection booth and to move within the Auditorium. The employee is occasionally required to lift moderate weight boxes (up to 25 lbs.), furniture (rolling tables, chairs, etc.), and A/V equipment.

Additional Info

The salary range for this position is $40,000 - $50,000.

Company Benefits:
• 15-21 federal and religious holidays off each year in addition to generous vacation, sick and personal days.
• Full health benefits (medical, dental and vision) with minimal employee contributions.
• Free life insurance and long-term disability coverage.
• Flexible spending account and commuter benefits.
• Generous 403b retirement benefits.

The Center for Jewish History is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

Please submit a cover letter and resume to hr@cjh.org.