HOURS

Reading Room
Mon-Thurs: 9:30am-4:30pm

Genealogy Institute
Mon: 9:30am-4:30pm
Tue-Fri: By appointment only

Free Exhibit Spaces
Sun–Thurs: 9:30am–7:30pm
Fri: 9:30am-3:30pm
Sat: Closed

Ruth's Bookstore
Sun–Thurs: 10:30am-6:30pm
Fri: 10:30am-4:00pm

Please note: The Lillian Goldman Reading Room will be closed on Tuesday, August 5th.

Make sure to check our holiday closures prior to visiting.

Last entry to the Center for Jewish History Exhibitions, Reading Room, and the Genealogy Institute is 1 hour before closing. The last call to page items in the Reading Room and Genealogy Institute is 3pm.

Employment Opportunities

The Center for Jewish History is home to five partners—American Jewish Historical Society, American Sephardi Federation, Leo Baeck Institute, Yeshiva University Museum, and YIVO Institute for Jewish Research. The partner collections total more than five miles of archival material and span nearly a thousand years of history. When the Center opened its doors as the new "Library of Congress of the Jewish people," it made a commitment to preserve the treasures that live within its walls and make them accessible to scholars, students, and diverse audiences. The Center relies on philanthropic support to do this work.

The Center is currently looking to fill the following position/s:

The Manager for Individual Giving at the Center for Jewish History will lead strategies to secure major gifts ($10,000–$25,000+) and drive sustainable philanthropic growth. This role focuses on cultivating high-net-worth individuals, managing a robust prospect portfolio, and achieving ambitious annual revenue targets while aligning donor interests with organizational priorities.

Salary: $85,000-$110,000

Responsibilities include, but are not limited to

Portfolio Management & Fundraising
  • Manage a portfolio of 100–125 qualified individual prospects, executing tailored cultivation, solicitation, and stewardship plans.
  • Personally raise $1M+ annually in Year 1 and $1.5M+ in Year 2 through outright gifts, pledges, and planned giving vehicles.
  • Analyze donor capacity and affinity to prioritize opportunities for upgraded giving.
Donor Strategy, Stewardship & Cultivation
  • Design engagement strategies for prospect pool, including private events, impact reports, and bespoke communications.
  • Collaborate with executive leadership to identify new major gift prospects and pipeline development.
  • Draft compelling proposals, case statements, and briefing materials aligned with funding priorities.
  • Draft personalized acknowledgments and renewal communications to deepen donor loyalty.
Data-Driven Execution
  • Maintain meticulous records in CRM system (e.g., Raiser’s Edge), tracking moves management, gift projections, and touchpoints.
  • Monitor portfolio performance metrics to adjust strategies and maximize retention.
Collaborative Leadership
  • Partner with executive leadership, program staff, and volunteer committees to align donor outreach with institutional goals.
  • Serve as a liaison between donors and Center experts to help address inquiries and promote engagement opportunities.
  • Support cross-departmental fundraising initiatives.

Qualifications

  • 5+ years in major gifts, individual giving, or relationship-driven fundraising, with a proven track record of closing five- and six-figure gifts.
  • Expertise in moves management, prospect research tools, and CRM platforms.
  • Exceptional writing skills and superior storytelling ability to articulate impact and inspire philanthropic investment.
  • Strategic thinker with resilience to thrive in a goal-oriented environment.
  • Knowledge of or willingness to learn about Jewish historical narratives, NYC-based Jewish organizations, and cultural programming trends.
  • Willingness to travel (15–20%) for donor meetings and events.
  • Demonstrated ability to manage multiple projects with precision and meet deadlines.
  • Stability in previous roles, demonstrated by 2+ years average tenure in past positions.

The Center for Jewish History is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

The Center for Jewish History is an Equal Opportunity Employer.

Please submit your resume and cover letter to hr@cjh.org. Applications without a cover letter will not be considered. No phone calls please.

The Center for Jewish History seeks a diligent, practical individual to become our Systems Archivist. The newly created position will complement our Systems Librarian but focus instead on archival description and digital access to archival materials. Responsibilities include management and troubleshooting related to our shared archives information management system, ArchivesSpace, as well as coordinating remediation projects, training staff, and maintaining documentation on behalf of our Partner institutions. The successful candidate will be able to develop and promote best practices related to systems-based archival description used to access archival materials available online and in The Lillian Goldman Reading Room.

The Systems Archivist is part of a team of information professionals at the Center and will report to the Director of Metadata & Discovery Services.  Metadata & Discovery Services is tasked with coordinating the interoperability and integration between shared Center library systems that control, describe, preserve, and provide access to the rich physical and digital holdings on behalf of our five Partner institutions. The Systems Archivist will collaborate closely with Partner archivists, our service provider Lyrasis, and other in-house stakeholders to ensure that our Partners’ archival holdings, available at the Center, are under intellectual control, discoverable, and accurately described.

Salary: $65,000-$75,000

Responsibilities include, but are not limited to

  • Oversees the maintenance of ArchivesSpace and peripheral tools related to the description and discovery of the physical, digitized and born-digital archival holdings of the Partners and Center.
  • Troubleshoots and resolves issues with the web-based application and/or archival description in collaboration with LYRASIS and colleagues in Metadata and Discovery Services.
  • Utilizes and tests a variety of strategies to programmatically extract and manipulate archival description to aid in remediation projects and greater intellectual control of archival resources.
  • Develops, refines, and documents workflows to effectively describe physical and digital archival holdings within shared Center library systems and externally with data-sharing partners or platforms.

Required Qualifications

  • Master’s in Library and Information Science from an ALA-accredited library school, accredited graduate degree in archival science, or with a specialization in archives.
  • 3-5 years’ experience working within an archival or a special library setting using archival management or library systems.
  • Commitment to programmatic and systems-based solutions for correcting and optimizing archival description in ArchivesSpace and across shared library systems.
  • Basic competency with Python and/or Application Programming Interface (APIs).
  • Strong background in archival description and standards (such as DACS, EAD, EAC-CPF, and/or MARC) and familiarity with controlled vocabularies and authority files.
  • Capable of fostering collaboration within a consortia-like environment and developing diplomatic, adaptable approaches to creating and enhancing archival description within shared library systems.
  • Comfort balancing daily tasks and strategic, longer-term systems-based projects and priorities.

Preferred Qualifications

  • Previous administrative responsibilities within ArchivesSpace, another archival collection management system, or digital asset management system.
  • Interest in the ethical application of artificial intelligence tools to archival description and developing new approaches to increasing access to archival materials.
  • Comprehension of and comfort with descriptive metadata across library systems (Aleph (Ex Libris), Rosetta (Ex Libris), EMu (Axiell), ArchivesSpace (Lyrasis), Primo (Ex Libris)) including ability to crosswalk data from different formats.
  • Experience providing access to multilingual collections in any of the following languages: Hebrew, Yiddish, German, or Russian.

The Center for Jewish History is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

The Center for Jewish History is an Equal Opportunity Employer.

Review of applications will begin immediately. For priority consideration, please submit cover letter, resume, and contact information for three references to Eric Fritzler at eafritzler@cjh.org. Applications without a cover letter will not be considered. No phone calls please.

Under the supervision of the Senior Accountant, the Junior Accountant will provide support to the Finance Department by managing daily accounting tasks, particularly related to Accounts Payable, Accounts Receivable, and Gift entries.  The Junior Accountant should be well-versed in accounting principles and able to work comfortably with numbers and attention to detail. 

Salary: $60,000-$65,000

Responsibilities include, but are not limited to

  • Assist in day-to-day accounting operations, including month-end closing activities and preparation of journal entries
  • Conduct gift processing using Raiser’s Edge software for all contributed revenue streams, including:
    • Checks
      • Deposit checks received at the office
      • Import of Lockbox deposits
    • Credit cards
      • Charge credit cards received via Lockbox
      • Reconcile donations and tickets via Blackbaud Merchant Services
    • ACH / wire transfers
      • Gifts, grants, pledge payments, etc.
    • Securities
  • Maintain digital records of gift entry
  • Update donor information in CRM at point of gift entry
  • Conduct general accounting, processing, and reporting in:
    • Cash Receipts (deposit checks via remote deposit, when needed)
    • Accounts Payable (invoices and payments)
    • Accounts Receivable (invoices and payments received), including intercompany
    • Creation of AP Vendors, and AR Customers (Partners) billing and benefit invoices
    • Corporate Credit Cards (reconciliation and reclass of expenses)
  • Coordinate with Programs & Events to process deposits from e-tix, check deposits and related tasks
  • Assist in the development of accounting procedures by recommending improvements or changes for greater efficiency
  • Analysis of general ledger accounts as required
  • Assist in the preparation of audit schedules, financial statements, and tax schedules as required
  • Participate in special projects and ad hoc analyses

Qualifications

  • Degree in Accounting/Finance/Business required
  • CPA is preferred, but not required

Experience

  • Minimum 1-3 years of related experience
  • Accounting experience in a nonprofit is highly desirable
  • Proficiency in Microsoft Office applications, high priority Microsoft Excel
  • Hands-on experience in accounting software: Blackbaud Financial Edge preferred, Experience with Raiser's Edge a plus
  • Competence in managing accounting operations, particularly related to applications and systems, operations workflow practices, and recordkeeping processes in a remote environment
  • Strong analytical, organizational and communication skills are required, as well as attention to details
  • Must have proven skills in managing deadlines and priorities.
  • Must possess the ability to make independent decisions and have a strong sense of ownership.  
  • Proven ability to work productively and collaboratively with all levels of staff

The Center for Jewish History is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

The Center for Jewish History is an Equal Opportunity Employer.

Please submit your resume to aderkacz@cjh.org. No phone calls please.

The Manager of Special Projects at the Center for Jewish History will provide high-level support to the offices of the President, CEO, and AVP, ensuring seamless coordination of fundraising, outreach, and institutional priorities. This role combines project and office management, event execution, and operational oversight to advance strategic initiatives across the organization. The position demands exceptional organizational skills, discretion, and the ability to thrive in a dynamic cultural environment.

Salary: $55,000-$90,000

Responsibilities include, but are not limited to

Executive Office Coordination
  • Act as a liaison between executive leadership and internal/external stakeholders, ensuring clear communication and follow-through.
  • Interact with stakeholders and represent executive leadership as required.
  • Manage calendars, scheduling, and preparatory materials for the President, CEO, and AVP, prioritizing fundraising and donor-related engagements.
  • Draft correspondence, briefing documents, and presentation materials for high-profile meetings and donor pitches.
  • Maintain meticulous records in CRM system (e.g., Raiser’s Edge), tracking moves management, gift projections, and touchpoints.
Project & Event Management
  • Lead end-to-end execution of special projects, including focused fundraising campaigns, cross-departmental initiatives, and program launches.
  • Plan and oversee logistics for donor cultivation events.
  • Track project timelines, budgets, and deliverables, providing regular updates to leadership.
Operational Support
  • Streamline day-to-day workflows across the executive offices, identifying opportunities for process improvement.
  • Maintain confidential records related to donor and staff interactions, strategic plans, and institutional partnerships.
  • Coordinate with finance and development teams to align project execution with budgetary guidelines.
Collaborative Leadership
  • Partner with executive leadership, program staff, and volunteer committees to align donor outreach with institutional goals.
  • Serve as a liaison between donors and Center experts to help address inquiries and promote engagement opportunities.
  • Support cross-departmental initiatives.

Qualifications

  • 3+ years of experience in academic, museum, or cultural fundraising, marketing, or operations, with a track record of managing complex projects.
  • Superior writing and editing skills, demonstrated through proposals, reports, or executive communications.
  • Proficiency in project management tools and CRM platforms (e.g., Raiser’s Edge).
  • In-depth knowledge of NYC arts and culture organizations, including key stakeholders and funding trends.
  • Stability in previous roles, with 2+ years average tenure in past positions.
  • Ability to navigate competing priorities with diplomacy and discretion.

The Center for Jewish History is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

The Center for Jewish History is an Equal Opportunity Employer.

Please submit your resume and cover letter to hr@cjh.org. Applications without a cover letter will not be considered. No phone calls please.

The Maintenance Worker is responsible for contributing to the physical maintenance of the Center’s 135,000 square foot facility, which includes a museum, library, public meeting rooms, and office space. The Maintenance Worker will perform routine maintenance throughout the building, including office areas, staff kitchens, public and staff restrooms, galleries and public meeting rooms. In addition to cleaning, maintenance will consist of light carpentry, painting, plumbing, and assembly of furniture. Additional responsibilities will include set-ups for events, special programs, and meetings. The Porter must be reliable, honest, and able to work independently and efficiently.

Working with the Maintenance Supervisor and Director of Operations, the Maintenance Worker will exhibit considerable initiative – often performing job duties without supervision. The Maintenance Worker will take ownership of key responsibilities, such as evening rounds, and ad hoc Center and Partner requests. The Maintenance Worker will work efficiently to realize operational goals, and help identify, develop, and act on opportunities for process improvement and documentation.

Salary: $20/hour

Responsibilities include, but are not limited to

  • Perform routine cleaning tasks throughout public and office spaces, including dusting, vacuuming, sweeping, mopping, and sanitizing restrooms, kitchenettes.
  • Exhibit the ability to follow directions and perform specialized cleaning tasks in gallery spaces, according to written instructions provided by the institution.
  • Conduct safe and proper use of necessary cleaning equipment (vacuum, buffing machine) to maintain interior floors, including terrazzo, hardwood, carpet, and tile surfaces.
  • Collect and dispose of garbage and recycle from the building, in accordance with NYC regulations.
  • Work to complete maintenance incidents and requests are appropriately handled in a timely fashion
  • Skilled in using carts, dollies, hand trucks, and other equipment to facilitate the movement of furniture, equipment, and materials throughout the building.
  • Ability to follow logistics and floor plans to set up tables, chairs, and other furniture in various spaces for events, special programs and meetings.
  • Experience with wall repair, preparation, and painting.
  • Ability to maintain exterior of museum, including removing litter, power washing sidewalks, cleaning graffiti, and removing snow in winter.
  • Capable of cleaning and maintaining all tools and storing supplies and equipment after each use in the proper place.
  • Flexibility to help other team members, as needed.

Qualifications

  • High school diploma or GED and a minimum of five years’ enterprise experience, with progressive responsibility managing IT equipment and systems
  • Minimum three years’ experience in a public facility
  • Skilled communicator, willing to listen and provide exceptional customer service
  • Ability to set goals, prioritize tasks, and deliver projects on time with limited supervision
  • Ability to lift up to 50 pounds.
  • Ability to perform tasks that may require bending, climbing ladders, or standing for extended periods.
  • Ability to work in varied temperatures and environments (e.g., outdoors for grounds maintenance, or in areas with limited lighting or ventilation).

The Center for Jewish History is an Equal Opportunity Employer and is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

To apply, please send cover letter and resume to hr@cjh.org. No phone calls please.

In today’s competitive retail environment, superb customer service and staff who are intimately familiar with the product they are selling are critical to achieving the Retail Strategic Objectives. Friendliness, composure, the ability to work as a team, and open-mindedness are qualities all Ruth’s Bookstore staff should possess. They must be professional, results oriented, and knowledgeable about the merchandise, and able to communicate this information to the customer. In addition, the Store staff must have a demonstrated sales ability, a facility with computers, and a comfort with financial transactions. An appreciation for maintaining a visually inspiring store at all times will be part of every staff member’s profile.

In their role as Sales Associates, they form an important link in the feedback loop of communication to the Retail Director regarding Shop visitors’ comments, criticisms, and suggestions.

Sales Associates report directly to the Retail/Floor Manager and represent the Center for Jewish History by providing excellent customer service and maintaining courtesy toward visitors. They greet and assist customers in a friendly, professional manner as outlined in the Ruth’s Bookstore Training Manual. Sales Associates must be knowledgeable about the products and relevant background information to help customers appreciate the value of the items offered.

As frontline staff at the Center for Jewish History, Sales Associates should be fluent in the services the Center provides and promote the Center’s mission, exhibitions, educational and public programs, special events, and membership sales.

Salary: $17.50/hour

Responsibilities include, but are not limited to

  • Assisting Floor Manager with all sales floor initiatives.
  • Supporting the opening and closing of the store, and the handling of the end of day reconciliations.
  • Performing accurate sales transactions to ensure cash handling and inventory control.
  • Being knowledgeable of store sales goals and actively participate in the achievement of sales goals.
  • Providing exceptional customer service, including greeting visitors, processing transactions, wrapping purchases, and sharing product knowledge.
  • Answer product questions knowledgeably and educate Shop visitors on the materials and processes involved in the making of the artist-made merchandise in order to assist customers in appreciating the value of the merchandise presented.
  • Being knowledgeable in the procedures for special orders, as well as the shipping policies and procedures of the Shop.
  • The maintenance, upkeep, and re-stocking of the sales floor.
  • Being responsible for maintaining the high visual standards of the Store through restocking and the overall upkeep of the sales floor.
  • Answering product questions and educating visitors about the materials and processes behind the merchandise.
  • Packing and gift-wrapping purchases in alignment with the Store and Center’s image as specified by the Director of Retail Operations.
  • Understanding procedures for special orders, shipping policies, and other store operations.
  • Maintaining high visual standards through restocking and ensuring the sales floor is tidy.
  • Responsible for maintaining clear consistent levels of customer service on the sales floor  that reflects favorably on the Center and the Bookstore, including greeting visitors, efficient transaction processing and wrapping at the register, product knowledge, and coordinating staff breaks and lunches as scheduled.
  • Building an ongoing and loyal clientele through the delivery of consistent levels of customer service that reflect favorably on the Museum and store.
  • Performing other related duties as assigned

In addition to the Sales Associate responsibilities, this position will provide key support to the Inventory Manager in the following areas:

  • Assisting with the receiving of incoming merchandise, including inspection, ticketing, and placement in the Shop’s storage and staging area.
  • Supporting the reordering of inventory and maintaining familiarity with the Store’s computerized inventory systems.
  • Assisting with data processing and inventory tracking to ensure accuracy and efficiency.
  • Running daily POS sales reports and weekly sales summaries.
  • Generating ad hoc sales reports as requested by the Retail Director.

Qualifications

Required
  • Experience in a similar role
  • Excellent communication and interpersonal skills, with the ability to interact effectively with visitors, team members, and stakeholders at all levels
  • Proficiency in computer applications
  • Ability to remain calm and make effective decisions in a fast-paced environment
  • Flexibility to work evenings, weekends, and holidays as required by Store schedule.
  • Knowledge of trends, technologies, and best practices in the retail field.
  • Interest in and knowledge of Jewish history and culture.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, move around the Center building (all floors accessible by elevator). The employee is occasionally required to lift weight boxes (up to 30 lbs.) and furniture (rolling tables, chairs, etc.).

The Center for Jewish History is an Equal Opportunity Employer and is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

To apply, please send cover letter and resume to hr@cjh.org. No phone calls please.

The Visitor Experience Associate will join the Visitor Experience team at an especially exciting time at the Center, as we open Anne Frank: The Exhibition, a major new work from the Anne Frank House in Amsterdam, and Ruth’s Bookstore, our newly constructed gift shop. Under the supervision of the Manager of Visitor Experience, the Associate will play an integral role in welcoming thousands of new visitors through our doors, and ensuring the highest level of service for museumgoers, researchers, staff, and other guests.

Salary: $17.50/hour

Responsibilities

  • Welcome all visitors to the Center at the front desk.
  • Provide information to visitors on exhibitions, programs, the Reading Room and Genealogy Institute, membership and donations, the bookstore, space rentals, and other Center and partner offerings.
  • Answer phone and email inquiries, and direct calls and emails to appropriate staff.
  • Sell exhibition tickets on eTix in person, and reserve slots for group visits over the phone and email.
  • Resolve problems in a professional and timely manner to ensure customer satisfaction.
  • Greet guests of employees and inform employees of their guests' arrivals.
  • Maintain a well-informed, working knowledge of current and upcoming exhibitions and programs.
  • Assist with general administrative tasks including visitor statistic tracking, restocking supplies and print materials, and keeping the front desk organized and tidy.
  • Sort and distribute incoming mail and prepare outgoing mail for Center and partner staff.
  • Look up and update membership statuses on Blackbaud NXT.
  • Support ticketing, coat check, and bookstore staff as needed.
  • Direct traffic in the Lobby as needed, ensuring the efficient and safe flow of visitors.

Qualifications

Required
  • Proven experience in customer service or visitor experience.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with visitors, team members, and stakeholders at all levels.
  • Ability to use computer software with ease and comfortability learning new software.
  • Ability to remain calm and make effective decisions in a fast-paced environment.
  • A passion for assisting members of the public and providing outstanding visitor support.
  • Flexibility to work evenings, weekends, and holidays as required by front desk needs.
Preferred
  • Experience in a museum or cultural institution front desk or visitor experience role.
  • Proficiency in Microsoft Outlook, Word, and Excel.
  • Knowledge of visitor experience trends, technologies, and best practices.
  • Special interest in museums, cultural institutions, history, and/or Jewish culture.
  • Familiarity with Blackbaud or other donor CRM software.

Physical Demands

The employee will need to sit or stand in one place for extended periods of time, use a computer, and communicate verbally. The front desk is wheelchair accessible, as are all floors and most restrooms in the building.

The Center for Jewish History is an Equal Opportunity Employer and is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

To apply, please send cover letter and resume to hr@cjh.org. No phone calls please.

The Coat Check Attendant is responsible for providing exceptional customer service by managing the coat check area, ensuring the safe and organized storage of visitors' personal belongings, and maintaining a welcoming atmosphere at the Center. This role is key in enhancing the visitor’s experience by ensuring that guests feel comfortable and that their personal items are securely stored while they enjoy the exhibits.

Salary: $17.50/hour

Responsibilities

  • Greet visitors upon arrival and assist with the collection, tagging, and secure storage of coats, bags, umbrellas, and other personal belongings.
  • Issue claim tickets to visitors upon check-in and retrieve items upon their return, ensuring each visitor receives the correct items.
  • Maintain a friendly, welcoming, and professional demeanor to enhance the experience for all museum visitors.
  • Monitor the coat check area to ensure items are safely stored and the area remains tidy and organized.
  • Keep accurate records of checked items and promptly address any questions or concerns from visitors regarding their belongings.
  • Follow all safety and security guidelines for handling and storing personal items, reporting any suspicious behavior or incidents to security personnel.
  • Ensure the coat check area is clean and free of clutter, regularly tidying the space and organizing stored items.
  • Assist with coat check services during special events or opening receptions, handling increased volume in a fast-paced environment.
  • Perform additional tasks and support the Visitor Experience team as assigned by management as needed.

Qualifications

  • Previous experience in customer service or hospitality is preferred but not required.
  • Strong communication and interpersonal skills, with a positive and friendly attitude.
  • Excellent organizational skills and attention to detail.
  • Ability to handle multiple tasks efficiently in a busy environment.
  • Ability to remain calm and professional in a fast-paced setting.
  • Availability to work flexible hours, including weekends, evenings, and holidays as required.

Requirements

  • Ability to stand for extended periods of time.
  • Light lifting required (assisting with coats and bags).
  • Ability to bend and reach for storing and retrieving items as needed.

The Center for Jewish History is an Equal Opportunity Employer and is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

To apply, please send cover letter and resume to hr@cjh.org. No phone calls please.

This role offers an excellent opportunity for individuals passionate about art, history, and culture to play a crucial part in the guest experience for Anne Frank The Exhibiton, presented by the Anne Frank House in Amsterdam. Join our team and help visitors connect with the museum’s unique offerings while providing exceptional customer service.

Salary: $17.50/hour

Responsibilities include, but are not limited to

  • Greet visitors upon arrival with a welcoming demeanor.
  • Give visitors directions and instructions on procedures.
  • Scan tickets and admit visitors into exhibit.
  • Answer questions, provide information about the exhibit and the Center, and direct visitors to facilities.
  • Manage traffic flow of visitors throughout the building and on the entry line into exhibit.
  • Assist with crowd control during peak periods and support emergency response efforts as needed.
  • Address ticketing and customer concerns with professionalism.
  • Monitor the inventory of printed tickets, promational materials, and related supplies.
  • Coordinate with other departments to ensure seamless guest service and satisfaction.
  • Ensure compliance with museum policies and procdedures related to safety and security, monitor for concerning activity, and alert supervisor or Security team when necessary.
  • Perform additional tasks and support the Visitor Experience team as needed, including coat check.

Required Qualifications

  • Strong interpersonal and communication skills; ability to engage visitors professionally.
  • Can-do attitude; willingness to work collaboratively, and support team members.
  • Ability to thrive in a fast-paced environment and handle multiple tasks efficiently.
  • Flexible availability, including weekends, evenings, and holidays as required.
  • Hospitable and friendly with people of all backgrounds, identities, and abilities.

Preferred Qualifications

  • Previous experience in customer service, retail, or ticketing.
  • Basic computer skills, with experience in ticketing software or point-of-sale (POS) systems.

Physical Requirements

  • Ability to sit or stand for extended periods, including outdoors in varying temperatures.
  • Ability to work effectively in a high-traffic environment.

The Center for Jewish History is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

The Center for Jewish History is an Equal Opportunity Employer.

Please submit a cover letter and resume to hr@cjh.org. No phone calls please.

Health Coverage at the Center

Legal Compliance: This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.