The Membership & Development Administration Manager supports the day-to-day operations of the Development department, with primary responsibility for membership administration, donor acknowledgements and stewardship, database management, fundraising support, events, and departmental administration.

This position serves as a key point of contact for members and works closely with Development, Communications, Finance, and other departments to ensure accurate records, timely communications, and effective administrative support for membership and fundraising activities.

Salary: $68,000 – $80,000

Membership Management

• Manage the day-to-day administration of the Center’s membership program, including records, benefits, renewals, acknowledgements, and member inquiries.
• Manage digital membership cards and provide paper cards as needed.
• Serve as a primary contact for members via email, phone, and in-person interactions.
• Manage the membership renewal process, including scheduled email and mail reminders and follow-up phone calls as needed.
• Review weekly financial reports to identify and resolve potential membership renewals processed through GOS gifts.
• Run weekly membership reports and track membership activity, retention, and revenue by membership level.
• Assist with tracking annual membership goals and performance.
• Maintain accurate membership records in Raiser’s Edge.
• Serve as the primary administrative contact for the NARM membership program.
• Coordinate member genealogy benefits with the Genealogy Department.

Development & Fundraising Administration

• Provide administrative support to the Development department and assist with fundraising activities and projects.
• Prepare and send donor acknowledgement letters and emails in a timely manner.
• Assist with donor stewardship and cultivation activities, including communications and follow-up for donors under $5,000.
• Maintain accurate donor records, contact reports, and stewardship activity in Raiser’s Edge.
• Assist with gift processing and follow-up with Finance to ensure gifts are accurately recorded and acknowledged.
• Prepare donor lists, reports, mailing lists, and other materials for fundraising and stewardship activities.
• Assist with direct mail and fundraising campaigns in collaboration with Development and Communications.
• Maintain development calendars, deadlines, correspondence, and donor files.
• Assist with donor research, prospect tracking, and other development projects as needed.

Database & Reporting

• Enter and update membership and donor information in Raiser’s Edge.
• Run routine membership and development reports and lists.
• Assist with database maintenance, record updates, and data cleanup.
• Track membership, donor, event, and communication activity.
• Work with Finance and Development staff to reconcile and verify membership and fundraising information.

Communications & Events

• Manage routine membership communications, including renewal notices, acknowledgements, and member correspondence.
• Maintain templates for membership and donor communications.
• Collaborate with Communications on membership campaigns, direct mail, website content, brochures, and other materials.
• Assist with the quarterly membership newsletter.
• Support member and donor events, including invitations, registration, guest lists, event communications, supplies, and follow-up.
• Create and send pre- and post-event communications through Raiser’s Edge.
• Provide on-site administrative support for member, donor, and department-wide events.

Departmental Administration

• Provide general administrative support to the Development department and department leadership.
• Maintain calendars, meeting schedules, project deadlines, and departmental files.
• Place departmental supply orders and manage routine office purchases.
• Process invoices and enter expenses into Financial Edge.
• Manage monthly postage invoices and monitor postage-machine balances.
• Assist with credit card reconciliation and expense tracking.
• Coordinate with Finance regarding invoices, payments, gifts, postage, and other financial matters.
• Assist with special projects and other administrative responsibilities as needed.

• Bachelor’s degree or equivalent relevant experience.
• 2–4 years of experience in nonprofit administration, development, fundraising, membership, database management, or a related field.
• Strong organizational skills and exceptional attention to detail.
• Excellent written and verbal communication skills.
• Experience with Raiser’s Edge or another CRM/database system preferred.
• Familiarity with Financial Edge or other financial systems is a plus.
• Ability to manage multiple priorities and deadlines independently.
• Ability to handle confidential donor and financial information with discretion.
• Strong interpersonal and customer service skills.
• Ability to work occasional evenings and weekends for events.

The Center for Jewish History is an Equal Opportunity Employer.

To apply, please submit a resume and cover letter to jobs@cjh.org. No phone calls please.

This position offers an excellent growth opportunity for an early-career accounting professional to gain valuable experience in the nonprofit sector. Working closely with experienced CPAs, the successful candidate will receive hands-on training and exposure to accounting, financial reporting, audit preparation, internal controls, and financial operations, with opportunities to expand their skills and take on increasing responsibility. Candidates pursuing CPA licensure are encouraged to apply.

The Junior Accountant will report directly to the Controller within the Finance Department, supporting accounts payable, cash receipts, reconciliations, month-end close, financial analysis, and reporting processes. This role is ideal for a highly analytical, a technology-oriented accounting professional with advanced Microsoft Excel proficiency and enjoys improving how financial information is organized, analyzed, and presented.

The successful candidate will be a self-starter who looks beyond existing processes, identifies more efficient ways to complete recurring work, and takes ownership of producing accurate, well-supported schedules and analyses. Strong skills in variance analysis, reconciliations, accuracy, and attention to detail are essential.

Position FLSA Status: Salaried Exempt
Salary: $65,000

Responsibilities:

• Support month-end close activities, including journal entries, account reconciliations, and completion of close checklists.
• Process accounts payable transactions, including invoice entry, payments, and vendor record maintenance.
• Support cash management activities, including processing cash receipts, completing remote check and bank deposits, and performing monthly donation box and petty cash counts.
• Analyze general ledger accounts, investigate unexpected balances or activity, and prepare clear supporting documentation.
• Prepare and optimize year-end audit schedules and workpapers as necessary, ensuring amounts reconcile to the general ledger.
• Work closely with the Chief of Financial Services and CEO on special projects and ad hoc financial analyses, including reconciliations, variance analyses, and Excel-based schedules.

• Develop, maintain, and optimize Excel-based accounting schedules, reconciliations, tracking files, and management reports.
• Review existing workpapers for accuracy, usability, consistency, and opportunities for automation or simplification.
• Perform variance analysis, investigate unusual activity and clearly document conclusions.
• Design checks and controls within Excel files to identify errors, omissions, and data-quality issues.
• Organize and analyze large data sets and convert accounting information into clear, decision-useful reports.
• Standardize templates, formulas, schedules, and supporting documentation to improve efficiency and audit readiness.
• Recommend practical improvements to recurring accounting and reporting workflows.
• Assist with system implementations, data testing, report development, and process documentation.

Qualifications

• Bachelor’s degree in accounting or finance required.
• Strong understanding of fundamental accounting principles, including debits, credits, journal entries, and general ledger activity.
• Advanced Microsoft Excel proficiency, including experience building, improving, and automating accounting schedules and recurring processes using SUMIFS, XLOOKUP, pivot tables, data validation, conditional formatting, and formula auditing.
• Strong analytical judgment and the ability to identify discrepancies, assess reasonableness, and investigate root causes.
• Demonstrates exceptional accuracy, attention to detail, follow-through, and ownership of assigned work.
• Strong written and verbal communication skills and the ability to collaborate effectively with staff and leadership at all levels.
• High level of professionalism, discretion, confidentiality, and sound judgment.

Experience

• Minimum 1–3 years of accounting, finance, or related experience
• Hands-on experience with accounting software; Blackbaud Financial Edge experience is preferred.
• Experience maintaining accounting records and efficient workflows in a hybrid or remote environment.

Candidate Screening

Candidates should be prepared to discuss examples of Excel schedules or accounting processes they have built, improved, automated, or reorganized. The interview process may include a practical Excel and accounting exercise focused on reconciliations, variance analysis, accuracy, and problem-solving.

What We Offer

Hybrid work schedule; medical, dental, and vision coverage; FSA benefits; 403(b); life insurance; AD&D insurance; long-term disability insurance; generous paid time off; and an extensive paid holiday schedule that reflects a broad range of religious and cultural observances.

The Center for Jewish History is an Equal Opportunity Employer.

To apply, please submit a resume and cover letter jobs@cjh.org. No phone calls please.

The part-time Help Desk Support, Tier 2 works closely with Desktop Support, the Chief of Information Services, and the Center’s managed service provider to ensure the smooth operation of the Center’s end-user technology, network infrastructure, and systems. Supporting many technological facets of our 135,000-square-foot public facility—including museum, library, archive, auditorium, and office spaces—the Help Desk Support professional plays a critical role in maintaining and enhancing our technology environment for over 100 staff and volunteers across the Center community.

The Help Desk Support, Tier 2, helps configure, maintain, and upgrade all elements of the Center’s end-user technology. This includes, but is not limited to, on-site computers, laptops, IP phones, security appliances, and storage devices. The new staff member will help manage the IT department’s Help Desk day-to-day operations, ensuring incidents and requests are handled promptly, effectively, and with courtesy.

Salary: $27-$35 per hour

Essential Duties and Responsibilities:

• Install, configure, maintain, and update end-user technology (e.g., desktops, laptops, printers, peripherals).
• Provide technical support via phone, email, and in person, troubleshooting hardware, software, and network issues.
• Resolve Help Desk incidents promptly; document issues and resolutions.
• Facilitate onboarding, separations, and desk moves, ensuring all technology needs are met.
• Manage user accounts and groups in various systems (e.g., AD, O365, Egnyte, Avaya).
• Learn and support the Center’s user applications (e.g., Teams, Adobe, Zoom, etc.).
• Desktop: Troubleshoot Windows/macOS, Microsoft 365, Office Suite, hardware setup, remote support tools, patch management.
• Network: Basic knowledge of TCP/IP, DNS, DHCP; VPN setup and troubleshooting; experience with routers, switches, firewalls, and wireless networking.

• Educate users on best practices, security policies, and software usage.
• Maintain and bolster network security and access control to ensure IT policy compliance.
• Implement and model IT and cybersecurity best practices.
• Monitor network availability and connectivity to facilitate optimal uptime.
• Research and stay informed about IT best practices.
• Identify opportunities for process improvement and assist in their implementation.
• Maintain clean and organized IT areas to facilitate efficient maintenance and troubleshooting.
• Help build and contribute to comprehensive and up-to-date documentation of the Center’s network (e.g., hardware, software, users, access).

Other Duties

• Provide seamless IT coverage and serve as a backup for IT Department staff, as needed, during meetings, troubleshooting throughout the Center, in-depth projects, and vacations.
• Actively engage in learning and understanding all aspects of the Center’s IT infrastructure.
• Excellent verbal/written communication and customer service.
• Effective problem-solving, attention to detail, time management, and multitasking.
• Collaborative yet independent, adaptable to changing technologies, eager to learn.
• Perform additional tasks and projects assigned by the Center’s MSP or Chief of Information Services.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field; or
• Associate's degree with relevant experience and technical certifications.

Previous Experience

• 1-2 years, if the candidate possesses a bachelor’s degree. 
• 3-4 years, if the candidate possesses an associate’s degree.

Certifications (Preferred)

• Microsoft Certified Professional (MCP).
• CompTIA A+.
• Previous experience in a non-profit or cultural institution.

Other Requirements

• Ability to lift/move equipment up to 30 lbs.
• Willingness to provide after-hours support as needed.

The Center for Jewish History is an Equal Opportunity Employer.

Review of applications will begin immediately.  For priority consideration, please submit a cover letter, resume, and references to jobs@cjh.org. No phone calls please.