The Bookstore Manager will be in charge of all aspects of running a profitable retail operation, ensuring that it meets or exceeds sales plans, profit objectives, operating budgets, customer service standards, and merchandising objectives. The Manager will be responsible for all primary buying and merchandising decisions, including pricing and re ordering, as well as overseeing the Store’s financial reporting, retail accounting, and analyzing trends. The Retail Manager will collaborate with the marketing leadership to develop strong relationships with the local community, local media, local publications, etc.

Responsibilities include, but are not limited to

• Provide overall merchandise leadership and strategic direction to support the Store’s mission and profitability.
• Develop and implement strategic and annual financial plans to achieve and exceed sales and profitability goals.
• Plan, prepare, and monitor the departmental budget, profit and loss (P&L), and analytics to measure and report on retail store performance.
• Ensure the Store adheres to policies, procedures, and maintains a positive image in the marketplace.
• Manage point-of-sale (POS), purchase order, and inventory management systems to align with the retail operational plan and financial goals.
• Build and maintain relationships with vendors to ensure appropriate stock levels and pricing advantages.
• Supervise and guide the merchandising and visual presentation of products to meet Store standards.
• Collaborate with the Center’s Marketing and Graphic Design teams to create, develop, plan, and execute the Store’s marketing materials.
• Work with Store web leadership to support e-commerce activities and online presence.
• Train, mentor, and supervise Store staff to ensure smooth operations and excellent customer service.
• Provide accurate information on artists and products to staff and customers to enhance visitor experience.
• Perform additional tasks and support the Visitor Experience team as assigned by management as needed.

Qualifications

• High school diploma or equivalent (required).
• Previous experience in customer service, retail, or sales management (preferred).
• Strong interpersonal and communication skills, with the ability to engage visitors professionally.
• Basic computer skills, including experience with point-of-sale systems (preferred).
• Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail and accuracy in maintaining records and transactions.
• Flexibility to work varying hours, including weekends, evenings, and holidays as needed.

Physical Requirements

• Ability to stand for extended periods and perform tasks in both office and public-facing environments.
• Comfortable with light lifting (up to 25lbs).
• Ability to thrive in a high-traffic environment and interact with a diverse range of of visitors.

Benefits

• This is a full-time position
• $20/hour
• Comprehensive Medical, Dental, Vision insurance for employees and families
• Mental health support- access to counseling services, and Employee Assistance Program (EAP)
• 403b Retirement Plan- including employer matching to help save for retirement
• Life and disability insurance
• Paid vacation, sick and holiday time (20+ holidays per year)
• Inclusive and diverse workplace

The Center for Jewish History is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

The Center for Jewish History is an Equal Opportunity Employer.

Please submit a cover letter and resume to hr@cjh.org.

The Sales Associate is directly responsible for sales and service to the Bookstore visitors and customers. As front-line staff at the Store, the Sales Associates must be fluent in the services the Store has to offer its visitors and promote the Center’s exhibitions, educational and public programs, and special events.

Responsibilities include, but are not limited to

• Operate the POS, purchase order, and inventory management systems to meet the Store's operational and financial goals.
• Supervise and direct the merchandising and visual presentation of products to align with Store standards.
• Collaborate with the Store’s web leadership team to support e-commerce and online activities related to the Store.
• Provide accurate artist and product information to staff and customers, ensuring a knowledgeable visitor experience.
• Deliver the highest level of courtesy and service to all Store visitors.
• Answer product questions knowledgeably and educate visitors on materials and processes involved in the artist-made merchandise, helping customers appreciate the value of the items offered.
• Be fully knowledgeable in register procedures, handle all types of sales transactions, and pack and gift-wrap purchases as specified by the Retail Manager.
• Familiarize oneself with procedures for special orders and the Store’s shipping policies.
• Maintain, restock, and upkeep the sales floor to ensure a clean and organized environment.
• Serve as a vital link in the feedback loop to the Bookstore Manager, communicating visitors’ comments, criticisms, and suggestions.
• Support the Bookstore Manager in reordering inventory and developing vendor relationships, with a working knowledge of the Store’s computerized inventory systems and assistance in data processing.
• Perform additional tasks and support the Visitor Experience team as assigned by management as needed.

Qualifications

• High school diploma or equivalent (required).
• Previous experience in customer service, retail, or sales (preferred).
• Strong interpersonal and communication skills with the ability to engage visitors professionally.
• Basic computer skills, including experience with point-of-sale systems (preferred).
• The ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.
• Strong attention to detail and accuracy in handling records and transactions.
• Availability to work flexible hours, including weekends, evenings, and holidays as required.

Physical Requirements

• Ability to stand for extended periods and perform tasks in both office and public-facing settings.
• Comfortable handling light lifting (up to 25 lbs.).
• Ability to work effectively in a high-traffic environment, interacting with a diverse range of visitors.

Benefits

• Part-time and full-time available
• $17.50/hour
• Comprehensive Medical, Dental, Vision insurance for employees and families
• Mental health support- access to counseling services, and Employee Assistance Program (EAP)
• 403b Retirement Plan- including employer matching to help save for retirement
• Life and disability insurance
• Paid vacation, sick and holiday time (20+ holidays per year)
• Inclusive and diverse workplace

The Center for Jewish History is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

The Center for Jewish History is an Equal Opportunity Employer.

Please submit a cover letter and resume to hr@cjh.org.

This role offers an excellent opportunity for individuals passionate about art, history, and culture to play a crucial part in the guest experience for Anne Frank The Exhibiton, presented by the Anne Frank House in Amsterdam. Join our team and help visitors connect with the museum’s unique offerings while providing exceptional customer service.

Responsibilities include, but are not limited to

• Greet visitors upon arrival, scans tickets to the exhibit, and provide information about museum exhibits, events, programs, and services.
• Sell admission tickets, and special event tickets to museum visitors; process payments through various methods and issue receipts.
• Handle ticket reversavatoins for group visits, tours, and special events; assist in managing the ticketing system to ensure smooth operations.
• Answer question regrading operating hours, exhibit details, and general museum policies in person, by phone, or via email.
• Guide visitors to exhibits, amentites, and other areas within the museum as needed
• Address ticketing and customer concerns with professionalism and a helpful demeanor
• Resolve payment discrepancies, process refunds when necessary, and handle customer service concerns promptly.
• Operate and maintain the museum’s ticketing system, ensuring accuracy in ticket processing and reporting.
• Monitor the inventory of printed tickets, promational materials, and related supplies
• Coordinate with other departments to ensure seamless guest service and satisfaction
• Assist with special events or programs, including guest check-in, providing event information, and supporting logistical needs.
• Ensure compliance with museum policies and procdedures related to safety and security, manage entry into exhiits, and monitor for unusual activity.
• Assist with crowd control during peak periods and support emergency response efforts as needed.
• Perform additional tasks and support the Visitor Experience team as assigned by management as needed.

Qualifications

• High school diploma or equivalent (required).
• Previous experience in customer service, retail, or ticketing (preferred).
• Strong interpersonal and communication skills; ability to engage visitors professionally.
• Basic computer skills, with experience in ticketing software or point-of-sale systems (preferred).
• Ability to thrive in a fast-paced environment and handle multiple tasks efficiently.
• High attention to detail, with the ability to maintain accurate records and process transactions accurately.
• Flexible availability, including weekends, evenings, and holidays as required.

Physical Requirements

• Ability to stand for extended periods and perform tasks in both office and public-facing setting, including outside.
• Comfortable with light lifting (up to 25lbs).
• Ability to work effectively in a high traffic environment, interaction with a diverse range of visitors.

Benefits

• Part-time and full-time available
• $16.50/hour
• Comprehensive Medical, Dental, Vision insurance for employees and families
• Mental health support- access to counseling services, and Employee Assistance Program (EAP)
• 403b Retirement Plan- including employer matching to help save for retirement
• Life and disability insurance
• Paid vacation, sick and holiday time (20+ holidays per year)
• Inclusive and diverse workplace

The Center for Jewish History is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

The Center for Jewish History is an Equal Opportunity Employer.

Please submit a cover letter and resume to hr@cjh.org.

The Coat Check Attendant is responsible for providing exceptional customer service by managing the coat check area, ensuring the safe and organized storage of visitors' personal belongings, and maintaining a welcoming atmosphere at the Center. This role is key in enhancing the visitor’s experience by ensuring that guests feel comfortable and that their personal items are securely stored while they enjoy the exhibits.

Responsibilities include, but are not limited to

• Greet visitors upon arrival and assist with the collection, tagging, and secure storage of coats, bags, umbrellas, and other personal belongings.
• Issue claim tickets to visitors upon check-in and retrieve items upon their return, ensuring each visitor receives the correct items.
• Maintain a friendly, welcoming, and professional demeanor to enhance the experience for all museum visitors.
• Monitor the coat check area to ensure items are safely stored and the area remains tidy and organized.
• Keep accurate records of checked items and promptly address any questions or concerns from visitors regarding their belongings.
• Follow all safety and security guidelines for handling and storing personal items, reporting any suspicious behavior or incidents to security personnel.
• Ensure the coat check area is clean and free of clutter, regularly tidying the space and organizing stored items.
• Assist with coat check services during special events or opening receptions, handling increased volume in a fast-paced environment.
• Perform additional tasks and support the Visitor Experience team as assigned by management as needed.

Qualifications

• Previous experience in customer service or hospitality is preferred but not required.
• Strong communication and interpersonal skills, with a positive and friendly attitude.
• Excellent organizational skills and attention to detail.
• Ability to handle multiple tasks efficiently in a busy environment.
• Ability to remain calm and professional in a fast-paced setting.
• Availability to work flexible hours, including weekends, evenings, and holidays as required.

Physical Requirements

• Ability to stand for extended periods of time.
• Light lifting required (assisting with coats and bags).
• Ability to bend and reach for storing and retrieving items as needed.

Benefits

• Part-time and full-time available
• $16.50/hour
• Comprehensive Medical, Dental, Vision insurance for employees and families
• Mental health support- access to counseling services, and Employee Assistance Program (EAP)
• 403b Retirement Plan- including employer matching to help save for retirement
• Life and disability insurance
• Paid vacation, sick and holiday time (20+ holidays per year)
• Inclusive and diverse workplace

The Center for Jewish History is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

The Center for Jewish History is an Equal Opportunity Employer.

Please submit a cover letter and resume to hr@cjh.org.

The Evening Maintenance Worker is responsible for maintaining the cleanliness, functionality, and safety of the facility during evening hours. This role ensures that all building systems, equipment, and common areas are in working order, performing general repairs, cleaning, and preventative maintenance as needed. The ideal candidate will have basic knowledge of maintenance procedures, a strong attention to detail, and the ability to work independently during evening shifts.

Responsibilities include, but are not limited to

• Perform general building maintenance tasks.
• Ensure all common areas (hallways, restrooms, lobbies, etc.) are clean and properly maintained.
• Complete minor repairs or work orders for facility-related issues.
• Assist with snow removal, grounds maintenance, and trash collection.
• Check and replace light bulbs, and other supplies as required.
• Respond to emergency maintenance requests in a timely and efficient manner.
• Maintain a safe and secure work environment by adhering to safety protocols and reporting any hazards.
• Ensure all maintenance tasks are performed in compliance with company policies, safety regulations, and quality standards.
• Communicate any significant maintenance issues or necessary repairs to the supervisor or facility manager.
• Provide support during special projects or seasonal maintenance needs.

Qualifications

• High school diploma or equivalent required.
• Previous experience in building maintenance, custodial work, or a related field preferred.
• Ability to use common hand and power tools, and knowledge of basic maintenance practices.
• Strong attention to detail and problem-solving skills.
• Ability to work independently with minimal supervision.
• Ability to perform tasks that may involve lifting, bending, and standing for extended periods.
• Must be able to work evening shifts, weekends, and occasionally on holidays.
• Basic understanding of electrical, plumbing, and HVAC systems is desirable.
• Excellent communication and customer service skills.
• Ability to handle emergency situations with composure and professionalism.

Physical Demands

• Ability to lift up to 50 pounds.
• Ability to perform tasks that may require bending, climbing ladders, or standing for extended periods.
• Ability to work in varied temperatures and environments (e.g., outdoors for grounds maintenance, or in areas with limited lighting or ventilation).

Benefits

• Comprehensive Medical, Dental, Vision insurance for employees and families
• Mental health support- access to counseling services, and Employee Assistance Program (EAP)
• 403b Retirement Plan- including employer matching to help save for retirement
• Life and disability insurance
• Paid vacation, sick and holiday time (20+ holidays per year)
• Inclusive and diverse workplace

Additional Information:

• This is a full-time position
• 5 days/week, generally Sunday-Thursday, evening shift
• $16.00/hr, based on experience level

The Center for Jewish History is committed to diversity and inclusion. Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply.

The Center for Jewish History is an Equal Opportunity Employer.

To apply, please send cover letter and resume to hr@cjh.org.